im craving for salmon nowww. hahaa. good food can change one person's mood to become better, this is what i believe hahaha. i really enjoyed japanese food. =) and the best part was, you know you are eating something healthier with lesser oil and fats.

hmmm im still thinking of the salmon fish egg and udon hahaha.

went yoga @ 9am this morning, i felt like im doing some physio. hahaa im quite glad that i have some improvement, im becoming more flexible. hahaa. jiayou qiutin!! =)

after that went breakfast with my godpa for dimsum! hahaa. actually its a good thing, for waking up early for some stretching and bonding session with my godpa. its a meaningful morning! hahaa.

a lot of things on my mind. sometimes im even afraid to say it out loud, because im also afraid of losing something?

yst there was a complaint case. I feel very exhausted. it was abnormally busy because ppl came banking in their gst cheques. and DAMN please dun come on saturday to do all the shit stuff when you can come on weekdays. im saying those ppl who are super free and available on the weekdays. Imagine, 3 customers 1 colleague asking for my help at the same time. Im not superwoman. I was basically spinning around helping everyone i saw.

and yes, i made a blunder. no matter how tied up i was, i should have told my colleague that the customers needed some help at HER table. It was quite apparent that she was free at the time. The cctv showed that she was chatting with the cisco.

But nobody brought up this issue. and yes it was my fault because i was so busy that i forgot to tell her that. so the customer was pissed off because she thought why nobody was attending to her. I thought it was our culture to ask customers whethe they need help. And seriously, i have some misunderstanding. But the customer in the end complained my the other colleague because she thought she was rude to her.

yes, but it concluded that it was because I let the customer wait for so long and hence she was pissed off SO she find fault with my colleague. the customer waited for 10 mins to q up to the counter and 10 mins for sitting and 5 mins at the table. its like, 5 mins????? because i Let her wait for 5 mins?? and I was the one who asked my colleague to help her after that. And everyone damn well knew that we were busy!!

isnt it a common sense thing to ask customer whether they need some help when they were sitting down at your table??

and yes, it was my fault. all my fault for being so busy and thinking that ppl have common sense. why cant they help me out? i don understand.

my legs are so painful from standing whole day long. I have to cope with two queues. and hundreds of ppl's feelings. because everyone hates waiting. And when they flared up, it was my fault because i didnt handle their feelings well enough.

its seriously so unfair?

like cheryl mentioned before, we are like dogs serving the customes seeing our bosses's and colleagues faces. den we became scapegoats when things go wrong.

Absolutely right.

why don they see the cctv and see how hard we have been working and give us more incentives.

Your hard work is all gone like this because of one blunder.

of cos i felt something though a complaint might be something unavoidable everyday. but i feel that i shldnt have pushed myself to work so hard.

please don do silly stuff anymore. uh. maybe i shldnt be doing.